Frequently Asked Questions

Will you rip me off? Never on God’s Earth.

Will you eat all my biscuits? No, not on the first meeting.

Wouldn’t I be better off just going to the local computer shop? Only if you enjoy dismantling your computer kit so you can lug it down the high street. After a couple of days you will have to lug the thing back home and reassemble it. While the machine’s away your other half will have decided to redecorate the room it sits in.

What is the average age of your customers? I would say 70. They “run” (haha - if only we still could!) between the ages of 50 and 95. I don’t have too many aged under 40 as 1981 was when they started putting stuff in the milk.

Will we have a laugh? You bet your sweet life we will.

Do you tell jokes on site? No, I’m not a joke teller although I do like to tell people that Screw Fix is a dating agency!

How do you get your customers? I would say 90% are referrals from other customers or organisations. I also get quite a few from my 5 star ratings on the internet and some from the leaflets I deliver from time to time around different neighbourhoods as well as adverts in newsagents and Post Office windows.

What do you do when you’re not working? I love visiting and talking about Spain although I rarely get to go there these days. Every Thursday night I hang out, as they say, at the Lichfield Talking News where we record the local news for our blind friends. www.lichfieldtalkingnews.co.uk

You’re not going to die are you? For some reason quite a few people ask me this (usually after I have eaten all their biscuits). No, not if I can help it, is my usual reply.

You’re not going to retire are you? I may have a bit more control over this and it is my aim to carry on until I get to 70 before selling up everything and moving to Spain. With any luck I shall outlive windows 10 (4 years) and maybe even Windows 11.